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Common Questions

Most Popular Questions

Kare customer service team is here to help.

Custom Design–Making custom mould/logo/package first.

Samples–Making samples for you check.

Confirm Order- Signing sales contract after samples confirmed.

Deposit– 30% deposit before mass production.

Production arranged–we will process the production.

Remaining payment–after inspection, balance before shipment.

Shipping–we will ship the goods to destination port.

Confirm bill of loading/commercial invoice/packing list/certificate of origin.

After sales service.

We do our best to process and deliver orders as quickly as possible. Kare's in-stock items typically ship within 7 business days. Most customers receive their items within 15 to 60 business days, depending on your location. However, processing and delivery times may vary by product.


To guarantee delivery of urgently needed items, we encourage you to choose expedited shipping, which is available on many of our products. If you have questions about your order's processing time and/or estimated delivery time, please feel free to contact us at 86-512-69157697.

We have stable cooperation with supermarket chains in Germany, as well as long-term and stable partners in the United States, Japan and other European countries.

T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the productsand packages before you pay the balance.

Ready to turn dreams into reality? Let's get started now!

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more questions

Most Popular Question

Our product range is designed for diverse sectors including Industrial Machinery, Healthcare Facilities, Public Spaces, Food Safety, and Automotive Craftsmanship.

Yes, sustainability is a core value, and we offer a range of eco-friendly cleaning solutions designed to minimize environmental impact.

Absolutely, we have products specifically formulated for food safety, ensuring cleanliness without compromising health standards.

Yes, our healthcare cleaning solutions include high-grade disinfectants that meet the stringent requirements for hygiene in medical environments.

Our website features a sector-specific guide to help you select the most appropriate cleaning solutions for your particular industry needs.

Yes, we pride ourselves on offering professional, factory-direct cleaning solutions, ensuring quality and cost-effectiveness.

We offer comprehensive support and training materials to ensure optimal use of our cleaning products for maximum efficiency and safety.

Definitely, our public space cleaning solutions are designed for durability and effectiveness in high-traffic environments.

Our automotive cleaning solutions are specially formulated for the unique demands of vehicle cleaning, combining efficiency with surface safety.

We provide detailed usage instructions and best practices with all our products, and our customer service team is always ready to assist with any questions.

Yes, many of our cleaning solutions have antibacterial properties, ideal for environments requiring stringent hygiene controls.

Orders can be placed directly through our website, or you can contact our sales team for assistance with larger or custom orders.